4Geeks.com Money-Back Guarantee Policy for Self-Paced Courses

At 4Geeks.com, we are committed to delivering high-quality coding education. If you are not completely satisfied with your purchase of any of our self paced courses, you may request a full refund within 30 days of purchase, subject to the conditions outlined below. Please note that this policy applies exclusively to our self paced courses and does not include our Bootcamp programs, "Beyond the Resume" services, or any other product offerings, which have their own refund policies.

Eligibility for a Refund

To be eligible for a refund under this policy, you must meet all of the following conditions:

1. Course Completion Certificate:
   • You have not received a certificate of course completion for the course associated with your purchase.
2. Compliance with Terms and Conditions:
   • You have not violated or abused any of the terms and conditions outlined by 4Geeks.com. Any indication of misuse, fraud, or breach of our policies will render the refund request ineligible.

Refund Request Process

To request a refund, please complete the designated refund request form, which requires the following five mandatory pieces of information:

1. Personal and Purchase Details:
   • Your full name, email address, and the name of the self paced course purchased.
2. Reason for Refund:
   • A brief explanation of your reason for requesting the refund. While we offer this guarantee with no strings attached, your feedback is valuable for our continued improvement.
3. Certification Confirmation:
   • A declaration confirming that you have not received a certificate of course completion for the relevant course.
4. Terms and Conditions Acknowledgment:
   • An affirmation that you have not engaged in any actions that violate or abuse our terms and conditions.
5. Consent to Policy:
   • Your acknowledgment and acceptance of this refund policy and understanding that submitting the form constitutes your request for a refund under these terms.

Processing and Verification

• Once the refund request form is submitted, our team will review the information provided to verify eligibility.
• If all conditions are met, your refund will be processed within 14 business days.
• In the event that your request is found to be ineligible (for example, if a certificate has been issued or if there is evidence of a violation of our terms), you will be notified of the decision and provided with any relevant details.

Link to ask for refund

We have created the following form which you can fill out to start your refund process.

Additional Information

• Scope of Policy:
  This refund policy applies solely to our self paced courses offered on a SaaS basis. It does not extend to any other products. Products such as our Bootcamp programs, "Beyond the Resume" offerings, and other courses have their own separate refund policies. For more information about those policies, please contact us at support@4geeks.com.

• No Strings Attached:
  Our guarantee is provided with no additional requirements beyond the conditions specified herein.

• Modifications to the Policy:
  4Geeks.com reserves the right to update or modify this policy at any time. Any changes will be communicated via our website and will apply to purchases made after the effective date of the updated policy.

• Contact Us:
  If you have any questions about this policy or the refund process, please contact our support team at support@4geeks.com.